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COMMON QUERIES

WHAT ARE THE PAYMENT OPTIONS?

We accept all major payment methods Credit Cards (MasterCard, Visa, American Express), PayPal and Direct Debit via Paypal and Wix Payments. If there is an issue with payment please contact us

HOW SOON WILL I GET MY ORDER?

On receipt of payment orders are dispatched within 5-7 working days if the goods are in stock. All of our items are handmade so delivery times may vary. If the item requested is out of stock, we will contact you with an estimated dispatch date. See our Delivery and Return Policy for more information.

HOW DO RETURNS WORK?

As we are dealing in individually handcrafted items, sometimes there can be slight variations between the goods depicted on site and the batches we carry in stock. However if you are still not satisfied with the item(s) you ultimately receive the normal return of goods policy applies to your order. Read our full Delivery and Return Policy here.

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